Aftercare
Our engineers provide scheduled machine services as well as breakdown support and further training.
At Rise Automation, we provide comprehensive aftercare to keep your automation systems running at peak performance. Our service offering includes scheduled maintenance, preventative servicing, emergency breakdown support and remote diagnostics, all designed to reduce downtime and maximise uptime.
Our experienced engineers carry out regular site visits to inspect, maintain and upgrade equipment, helping to prevent costly faults before they arise. In the event of a breakdown, our team responds quickly to diagnose and repair issues either on-site or remotely. Many of our systems are equipped with remote access capability, allowing us to resolve electrical control faults without delay.
Service Contracts
We understand that reliable performance goes beyond installation. Our Aftercare support ensures your automation systems stay productive, safe and efficient throughout their lifecycle. With tailored service packages designed to suit different operational needs, we help you minimise downtime, reduce costly breakdowns and get the most from your investment.
Bronze
Essential cover with discounted labour rates and reduced pricing on spare parts, ideal for maintaining cost-effective access to expert support when you need it.
Silver
Includes all Bronze benefits, plus scheduled site visits and preventative maintenance, helping reduce unplanned downtime and improve long-term system reliability.
Gold
Includes all Silver and Bronze benefits, with additional site visits for ongoing optimisation, the ideal choice for high-demand environments requiring maximum support and uptime.
For critical issues, we prioritise engineer dispatch from our Kent based factory to minimise disruption and restore full operation as quickly as possible. With flexible service packages and a commitment to responsive support, Rise Automation ensures your systems remain reliable, safe and efficient long after installation.
